Important You must know the
administrator password to complete the
following procedure. If you do not know the
administrator password, contact your system
administrator. After you complete this
procedure, any video adapter driver you have
installed will be disabled, and Windows XP
will use default VGA drivers.
| 1. | Insert your Windows XP CD-ROM into the computer CD-ROM drive or DVD-ROM drive, and then restart your computer from the CD-ROM. |
| 2. | At the Welcome to Setup screen, press R to start the Recovery Console. |
| 3. | Press the number key that corresponds to the installation that you want to repair, and then press ENTER. |
| 4. | Type the password for the administrator account of that installation, and then press ENTER. You receive a drive:WINDOWS> prompt, where drive is the drive on which Windows XP is installed. |
| 5. | Type listsvc, and then press ENTER. |
| 6. | Locate the IDE Device Driver service in the list, and that the startup type is set to "Boot". |
| 7. | Press ESC. |
| 8. | Type disable <IDEServiceName>, and then press ENTER. |
| 9. | You receive a message that the registry setting for this service was found, and that its current startup state is "service_disabled". |
| 10. | Type exit, and then press ENTER. |
| 11. | If you are prompted to start in Safe mode or Normal mode, start in Normal mode. |
| 12. | The computer will now start using the generic disk driver and you will need to install device drivers that ship with the motherboard. |